Free shipping is offered for domestic orders shipping to Hong Kong only. If you are shipping to an address that is out of Hong Kong, you select UPS as your option. International shipping is not free. International Orders: We offer UPS in various shipping class options. During checkout, you will be able to enter your shipping destination and select the best option for your needs.
Each order is shipped within 2 days from the date the order is placed. We do not ship on Saturdays, Sundays, or on Public Holidays.
If your package should arrive damaged, please file a claim directly with the carrier and notify customer service at [email protected]
Special Requests and Delivery Instructions:
There is a notes field below the shipping address in the shopping cart. Use this section for any special requests or delivery instructions.
If an item is not in stock, we do not hold backorders. You can check with us to see if we will be receiving more and place a new order at that time.
If you have any questions about shipping, please contact customer service at [email protected]