Here We Grow Again!
Arctica is excited to announce our new distribution center and the launch of our new EU website. Customers in the EU can now make purchases online at arctica.eu.com in local currency. VAT is included in the price, which means no additional taxes. All orders placed on our EU website will ship directly from our European distribution warehouse in Frankfurt, Germany.
Why did we create an EU website?
Having a distribution center and website dedicated to our European customers improves our customer service by providing:
- Faster shipping times
- Lower shipping costs (in fact, free ground shipping!)
- VAT automatically included in cost
- Returns accepted
We can provide faster shipping times from our new distribution warehouse in Europe than shipping internationally from the United States. All orders ship within 2 business days of receiving them and in most cases, you can expect to receive your product within 5 – 7 days. Additionally, our European customers will also enjoy free ground shipping – just as our customers in the continental USA receive. Plus, VAT is included in the price so there are no additional charges like when we shipped from the US to the EU. Finally, our European customers can now do returns. No need to worry about sizing. If it’s not right, return it.
How do you get to the EU site?
Arctica: Quality. Service. Value. – worldwide.